Return Policy

Your happiness is extremely important to us, so we put huge efforts to produce high quality products. In case of an error occurred during the production, we are always willing to replace or refund your order. If you claim that you have received a faulty product, please contact us on [email protected] within 14 days of receiving your product. Quote your order number, provide a photo of the fault, along with a clear description of the problem. If an error cannot be verified over email, the item may be required to be returned to us for inspection.

The ordered items (t-shirts, hoodies and onesies) can be exchanged for the same item in a different size within 14 days of receiving the package.

The cost of returning the item is paying the customer, while the cost of sending the replacement item is paying Grafko-Caspar d.o.o.

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